One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations

Proposes a framework for meeting patients' cultural and linguistic needs: policies and procedures that support cultural competence, data collection, population-tailored services, and internal and external collaborations. Includes a self-assessment tool

Hospitals, Language and Culture: A Snapshot of the Nation: Exploring Cultural and Linguistic Services in the Nation's Hospitals

Analyzes sixty hospitals across the country in their efforts to offer culturally competent care. Offers recommendations for hospitals and policymakers and shares best practices for health care for diverse populations

Culturally & linguistically appropriate health care: understanding laws & policies that impact health care providers [online video]

From the conference brochure: Participants will become acquainted with federal and national initiatives about the delivery of culturally and linguistically appropriate health care services of the U.S. Department of Health and Human Services Office for Civil Rights and Office of Minority Health, and the Joint Commission on Accreditation of Healthcare Organizations. Participants will gain a better understanding of the history, background, and research behind existing requirements and standards, plus learn what is expected in the near future